Background to the SPS Care Home Hub and COVID-19

Tiffany Barrett, Interim co-director, South West Medicines Information and Training, NHS England SouthPublished

NHS England and NHS Improvement issued the guidance COVID-19 response: Primary care and community health support care home residents on 1st May 2020.

In response to this, SPS published Pharmacy and Medicines Support to Care Homes: Urgent System-Wide Delivery Model on 19th May 2020 (see PDF here), a new operational model to help pharmacy and medicines teams implement the NHS England and NHS Improvement guidance. It  details four ways in which pharmacy teams will be expected to offer support –

  • facilitating medication supply to care homes, including end of life medication
  • delivering structured medication reviews via – video or telephone consultation where appropriate – to care home residents
  • supporting reviews of new residents or those recently discharged from hospital
  • supporting care homes with medication queries, and facilitating their medicines needs with the wider healthcare system (e.g. through medicines ordering)

The aim of the operational model is to help local systems reduce the risk of harm during the COVID-19 period by ensuring that consistent medicines and pharmacy services meet the needs of care home residents and staff. It includes an implementation plan to activate the model of service at local level. The work is being led and coordinated in each area by a clinical lead appointed by each CCG.

Administration update: 18/2/2021