UKMi Service Development

Laura Kearney, Regional Principal Medicines Information Pharmacist, Midlands and East Medicines Advice Service (Midlands site) & UK Drugs in Lactation Advisory ServicePublished Last updated See all updates
Topics: Service advice

UKMi Quality and Risk Management Group


UKMi have developed a number of Key Performance Indicators (KPIs). Five key indicators have been recommended for all centres to collect but it is recognised that some centres may want to collect data on a wider range of indicators for performance management locally.

The spreadsheet below has been developed to facilitate data collection on a monthly basis. There are two sheets, one listing the nationally recommended KPIs and another sheet listing additional suggested KPIs as well as some Key Risk Indicators (KRIs). These can be used as a basis for discussion within your organisation or can be adapted for your own requirements.



Change history

  1. Removal of Time Activity Matrix content and attachments (archived)
  1. Published