UKMi Standards and Audit

Laura Kearney, Regional Principal Medicines Information Pharmacist, Midlands and East Medicines Advice Service (Midlands site) & UK Drugs in Lactation Advisory ServicePublished

UKMi Quality and Risk Management Group


The revised Audit Toolkit for medicines information services is the culmination of much work and lengthy deliberation.  It replaces several documents used previously and incorporates them into one document for use in both local and regional centres.

One of the main changes is that there is now an opportunity to show progression in terms of service delivery and to highlight areas of good practice which is a primary aim of the audit process. Recommendations arising from an audit can only serve to ensure standards are maintained across the UKMi network and should not be viewed as negative or critical—it is not like a driving test, there is no pass or fail. The new toolkit also reflects changes in practice such as the move to greater electronic working.

This toolkit will be amended and updated in the light of comments and feedback from those who deliver, manage, use, audit or commission the service. Please email any comments to

* Note. Depending on the version of Excel being used, there may be technical difficulties opening the embedded spreadsheets in the audit toolkit document. The spreadsheets have therefore also been created as separate documents which can be inserted or attached as appropriate to the final report.

Arrangements for the Audits of Regional MI Services are also included here.

Click here for Guidance on the Peer Review process.