Understanding Human Factors

Sue Overton, MUS Team Administrator, Medicines Use and Safety (SPS)Event 8 January 2020Location Online

Human factors is about understanding human limitations and how to design the workplace and equipment we use to allow for variability in human performance


8 January 2020



About the event

What are Human Factors and why are they important? The NHS Patient Safety Strategy (2019) describes the need to ensure that systems thinking, human factors and ‘just culture’ principles are embedded in all patient safety activities.

The principles of human factors, used widely in other safety critical industries, focus on optimising human performance through better understanding of individuals, their interactions with each other and their environment.

Why it’s important

Human factors refer to the environmental, organisational and job factors, and human and individual characteristics, which influence behaviour at work in a way which can affect health and safety.

What was covered

In this webinar, it was discussed how human factors principles can be applied to medication safety, and how by investigating medication errors using a systems approach, we can take significant steps towards improving safety for patients and staff.


A range of speakers ran this event from SPS and other organisations

SPS speakers

This session was facilitated by Dr Barry Jubraj and you can read more about Barry by following the link

Non-SPS speakers

Amandeep Setra

Medication Safety Officer at University College London NHS Trust
Co-chair of the London Medication Safety Officer network

Amandeep is part of a multi-disciplinary team who delivers Human Factors Awareness training at her trust for both clinical and non-clinical staff, and is passionate about changing the way pharmacists think about investigating medication errors.


Access the recording of the webinar

Presentation resources

Slides from the presentation are now available below

Contact us

Contact the Admin Team if you have any questions