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Guidance

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Communication opportunities to improve medication safety

15 December 2022Effective communication allows for timely responses to new and emerging medication risks and the sharing of potential safety solutions.

Responding to medication safety alerts and notifications

15 December 2022Healthcare professionals responsible for medication safety in their organisation must deliver an appropriate response to safety alerts

Reporting and management of medication incidents and harms

15 December 2022High quality reporting and management of incidents and harms ensures opportunities for learning and improving medication safety

Learning from medication incidents and harms

15 December 2022Practical guidance to ensure opportunities to learn from local intelligence, including patient harm are translated into shared local and national learning

Understanding medication safety policy and frameworks

15 December 2022Healthcare professionals delivering the medication safety agenda in their organisation require an understanding of national policy, frameworks and legislation

Using the Medication Safety Update effectively

15 December 2022Effective use provides assurance that an organisation is aware of the most critical medication safety related information, and acts on this to improve safety

Promoting medication incident reporting

15 December 2022Increased medication incident reporting provides greater opportunities for learning and improving medication safety

Conducting a medication incident investigation

15 December 2022Practical guidance to support those undertaking medication incident investigations

Resources to support learning from medication incidents and harms

15 December 2022Organisations should utilise resources to effectively drive improvement based on the learning from incidents, concerns, disputes and claims

Practice support for the Medication Safety Officer (MSO)

15 December 2022An infrastructure of support opportunities exists that MSOs should utilise to deliver their role most effectively