The first stop for professional medicines advice

Accessibility

Contents
  1. Accessibility Statement
    1. How accessible this website is
    2. Preparation/method of this accessibility statement
    3. Feedback and contact information
    4. Enforcement procedure
    5. What we’re doing to improve accessibility
  2. Supported assistive software

Accessibility Statement

This accessibility statement applies to the NHS Specialist Pharmacy Website (sps.nhs.uk).

If you have a disability, search AbilityNet for “how to” guides to make your device easier to use.

This section explains how we ensure that the SPS website is usable and accessible to all users. This includes meeting or surpassing the W3C’s Web Content Accessibility Guidelines 2.0, level AA.

This accessibility statement applies to almost all web content within https://www.sps.nhs.uk

It does not cover other websites operated by or for SPS.

SPS is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

How accessible this website is

We know from accessibility reports that parts of this website are not fully accessible.

We know from accessibility reports this website is not fully compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard, as per the Accessibility Report last conducted in January 2025.

Known non-compliances have been remediated except:

  • Currently there are PDF documents listed on the website that do not meet the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standards. We are currently working through these and seeking to remediate.
  • Some third-party content or features, such as embedded videos or podcasts, may not fully meet accessibility standards.

Preparation/method of this accessibility statement

This statement was prepared on 28/01/2025.

The statement was last reviewed on 28/01/2025.

This accessibility statement, and the latest accessibility updates, has been prepared and deployed using feedback from the most recent accessibility scan conducted by the Accessibility Monitoring Team from the Cabinet Office. Their review included automated and manual testing methods, identifying areas of compliance and any potential issues.

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact Ben Rehman (Head of Digital SPS) using the following email below.

Email: asksps.nhs@sps.direct

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

What we’re doing to improve accessibility

  • PDF Accessibility Review: We’re actively reviewing PDF content across the site. Non-conformant PDFs are being identified and prioritised for updates or replacement with accessible formats.
  • NHS Design System Adoption: For most digital projects (such as the Refrigerated Medicines Stability Tool), we’ve implemented the NHS Design System, ensuring accessibility is built into the foundation of web apps.

Supported assistive software

SPS conforms to web standards for accessibility (see statement above) and is compatible with most standard assistive software, including the screen readers NonVisual Desktop Access (NVDA) and JAWS.
Printing webpages in your browser

If text appears too small when you print a page, you can adjust the settings to a size that suits you. Here’s how it’s done in the most common web browsers:

Firefox
If using Mozilla Firefox, go to Print Preview in the File menu and alter the page Scale to the preferred font size.

Internet Explorer
If using Internet Explorer, go to Print Preview in the File menu and alter the page Scale.

Chrome
Chrome does not give sizing options within the print options and your computer’s Print Preferences will need to be used.

Safari
Before going to print, increase the webpage font by using Ctrl++ or by going to Menu > View > Zoom in. The printed page will be printed at the new font size.

Opera
Before going to print, increase the webpage font by using Ctrl++ or by going to Menu > Page > Zoom. The printed page will be printed at the new font size.