Management Review and KPIs in pharmacy technical services

Date

17 November 2025

Location

Online via Webex at 13:00 - 14:00

About the event

This drop-in session will explore the fundamentals of Management Review and the evaluation of Key Performance Indicators.

Why it’s important

This event will help attendees understand:

• insights and benefits from KPIs
• escalation of adverse indicators to key decision makers
• regulatory and governance expectations

Intended audience

The session is suitable for:

• aseptic services and radiopharmacy services teams
• production and QA/QC teams
• authorised and accountable pharmacists

Speakers

The session will be delivered by presentation and supported by members of the SPS QA team for Q&As.

Register

Registration is now open. Once registered you will receive confirmation and a link for your diary.

Note: Our Quality Assurance webinars are provided for NHS colleagues so please register with your NHS email address.

Resources

The live Q&As is an opportunity during the webinar only. Our pre-recorded presentations are available on our quality assurance for aseptic services videos page and our temperature management for medicines storage video page.

Check your access before the event

Check that you are able to access WebEx prior to the event.

We recommend installing the Cisco WebEx app, or, alternatively, accessing the meeting via Google Chrome. If you are still having difficulty, you may need to contact your IT department to assist you in opening the application (you’ll only have to do this once).

Contact us

Please contact the QA team if you have any questions.

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