Additional services records in community pharmacy

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Topics: Record keeping

Recommendations for the retention of records relating to Advanced services, Enhanced services and Public Health campaigns in community pharmacy.

Additional services records

Everyone within a health and care organisation is responsible for managing records appropriately. It is therefore important that you understand how to manage records relating to additional commissioned services in community pharmacy.

Advanced services

There are a number of Advanced Services within the NHS Community Pharmacy Contractual Framework (CPCF). In addition, the Pharmacy Contraception Service has been commissioned as an Advanced service since early 2023. Community pharmacies can choose to provide any of these services as long as they meet the requirements set out in the Secretary of State Directions.

Enhanced services

These are locally commissioned services or private services.

For locally negotiated services, if the minimum retention period stated in the contractual arrangement of the service level agreement (SLA) exceeds the recommendations of this document, contractors must adhere to the SLA.

Miscellaneous records

These relate to other types of records that may be created during the course of professional practice within community pharmacy.

Other record keeping resources

All record keeping resources

Record keeping

Advice and guidance to support appropriate retention and storage of pharmacy-related records.

Update history

  1. Link updated for the Records Management Code of Practice (RMCoP).
  1. Published

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