Change management in technical services

Event 22 March 2024Location Online via Teams at 13:00 - 14:00

An SPS Quality Assurance (QA) bite size learning event on the change control process.


22 March 2024


Online via Teams at 13:00 - 14:00

About the event

This drop-in session explored the purpose of change management, the change control process and the monitoring of effective change.

Why it’s important

Understanding how to manage change is important for:

  • establishing good systems to control and manage effective change
  • continuous improvement and assurance of quality
  • regulatory and governance expectations
  • supporting safe outcomes for patients

Intended audience

This sessions was suitable for:

  • technical services teams
  • aseptic services
  • production
  • QA/QC managers and deputies
  • authorised and accountable pharmacists


The session was delivered by presentation with an opportunity to ask questions to the North West SPS Quality Assurance team:

  • Ian Allen
  • Mark Jackson
  • Sharon Jackson
  • Matthew Phythian
  • Neil McCormack
  • Katie Milligan
  • See Mun Wong
  • Linda Musker
  • John Oliver


The live Q&A is an opportunity to be interactive during the webinar, and the recorded presentation will be available shortly after.

Contact us

Please contact the QA team if you have any questions.